HOW IT WORKS
Receive package
Browse and select a suitable Holder
Process package
Complete your purchase and send purchase to Holder
Handoff package
And now we wait (this is the hardest part).
STEP 1 SIGN UP
1. Access Website
Navigate to the website: https://app.holdthisplease.com
2. Sign Up
Click 'Sign Up'. Provide the necessary details to create our account.
Make sure to indicate that you wish to sign up as a Holder at the top.
STEP 2 SET ADDRESS
3. Getting started
Once in, you’ll notice your current address is set to ‘n/a’. You’ll need to set your address.
Click on your initials in the orange circle on the top right, and click ‘Account’
4. Confirm e-mail and set address
Once in the Accounts Page, you will first need to confirm your e-mail here to proceed. Please check your e-mail for the confirmation number.
Once confirmed, click ADD AN ADDRESS button and enter your address in the “Enter a location” box.
Finally add hours you are certain that you will be consistently available for pickups. This is important as Customers may plan their day around your hours.
STEP 3 PROCESS PACKAGE
5. Package delivered
When a Customer’s package has been delivered to your address, match the order in the ‘Awaiting Delivery’ category, and selected DETAILS.
6. Verify and process package
Verify that the information on the package matches the order in the app.
Please note that the tracking number on the package and the order number that the Customer entered may be different
STEP 4 HANDOFF PACKAGE
7. Customer arrived
Once the Customer has arrived please request their Confirmation Code and enter it into the box on ‘Main / Orders’ page
Please note you can also go directly into the order card in ‘Arriving’ to also enter the confirmation code
8. Retrieve package
Retrieve the Customer’s package and give it to the Customer.
Then proceed to 'CONFIRM HANDOFF'.
Success, the order is complete!